bb8bd Privacy Policy
How your personal information is collected, stored, and protected — bb8bd's complete privacy policy is presented here in full detail.
Important Notice: This privacy policy applies to all users of the bb8bd platform. Please read this policy in full before using our platform. By using our services, you will be considered to have given your consent to this privacy policy.
bb8bd is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy will inform you how bb8bd collects your personal information, why it collects it, how it uses it, and how it keeps it secure.
It is our responsibility to keep fully secure the information you provide when creating an account, playing games, managing financial transactions, or contacting our support team on our platform. bb8bd uses SSL encryption and modern security technology to keep all your information safe.
In this policy, "personal information" means any information that can identify you directly or indirectly — such as your name, mobile number, email address, national identity card details, financial transaction records, and so on.
1. Information Collected at Registration
When opening an account at bb8bd, we collect the following information:
- Full name (as per national identity card)
- Active mobile number
- Email address
- Date of birth (for age verification — only users aged 21 and above may create an account)
- Address confirming residence in Bangladesh
- Preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)
2. Identity Verification (KYC) Information
To ensure safe and responsible gaming and to prevent financial fraud, bb8bd conducts an identity verification process in certain circumstances. As part of this process, we may collect:
- Copy of National Identity Card (NID) or passport
- Proof of current address (utility bill or bank statement)
- Documents verifying the authenticity of the payment method
Documents collected for KYC are used solely for identity verification purposes and are stored securely.
3. Automatically Collected Information
When you use the bb8bd platform, certain information is automatically collected through technical means:
- IP address and device type
- Browser type and language settings
- Platform activity logs (login, game play history, betting activity)
- Session duration and access type
- Information obtained from cookies and similar tracking technologies
4. Financial Transaction Information
When managing deposits and withdrawals on bb8bd, we store transaction-related information. This includes:
- Deposit amount and date (minimum deposit ৳300)
- Withdrawal amount and date (minimum withdrawal ৳500)
- Payment method details (bKash number, Nagad number, etc. — the full number is not stored, only the last 4 digits)
- Transaction reference number
All our financial transactions are secured by SSL encryption.
5. Why Collected Information Is Used
bb8bd uses your information for the following purposes:
- Account Management: Creating, verifying, and maintaining your account.
- Service Delivery: Providing cricket betting, live casino, slot games, and other gaming services.
- Financial Transactions: Completing deposit and withdrawal processes securely.
- Customer Support: Resolving your issues through 24/7 Bengali-language support.
- Security Assurance: Preventing fraud, money laundering, and unlawful activity.
- Personalized Experience: Providing game recommendations and promotional offers based on your preferences.
- Responsible Gaming: Identifying unusual gaming behavior and providing necessary assistance.
- Legal Compliance: Adhering to applicable laws and regulations.
6. Marketing and Communication
With your consent, bb8bd may send you promotional messages, such as bonus offers, tournament news, or information about special events. You can ask our support team at any time to stop such communications. Even if marketing communications are turned off, important account-related messages (such as security alerts or transaction confirmations) will continue to be sent.
7. What Cookies Are and Why They Are Used
Cookies are small data files stored on your device. bb8bd uses the following types of cookies:
- Essential Cookies: Required for the core functioning of the platform. Without these, the site will not work properly.
- Functional Cookies: For remembering your preferences — such as language settings or game filters.
- Analytics Cookies: For monitoring and improving the performance of the platform.
- Security Cookies: For detecting fraud and keeping your account secure.
You can control cookies by changing your browser settings, however disabling certain essential cookies may cause difficulty using some features of the platform.
8. Sharing Information with Third Parties
bb8bd does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
- Payment Processors: Only the necessary information is shared to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe are entitled to limited information for gameplay verification.
- Security Partners: Limited information may be shared with specialist organizations to prevent fraud and ensure cybersecurity.
- Legal Obligations: Information may be provided upon receipt of a valid order from a court or government authority.
All third-party partners are required to comply with our privacy standards.
9. Security Technology and Methods
bb8bd adopts industry-standard security measures to keep your information secure:
- SSL/TLS Encryption: All data transmissions are secured through high-grade encryption.
- Server Security: Our servers are operated in secure data centers where unauthorized access is strictly prohibited.
- Password Protection: Passwords are stored using a hashing method — never in plain readable form.
- Two-Step Verification: Additional security verification is in place for important transactions.
- Regular Security Audits: Regular security reviews are conducted on our systems.
- Staff Training: All our staff are trained in data protection and are bound by confidentiality agreements.
10. Data Retention Period
bb8bd retains your information only for as long as necessary:
- While account is active: All account and transaction information is actively retained.
- After account closure: Financial transaction records are kept for a set period to fulfill legal obligations.
- KYC information: Identity verification documents are retained in accordance with regulatory guidelines.
Once no longer needed, information is securely deleted.
11. User Rights Regarding Information
As a user of bb8bd, you enjoy the following rights:
- Right to Access: You have the right to know what information we hold about you. You may contact our support team to request a copy of your information.
- Right to Rectification: You have the right to have incorrect information in your profile corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, however information retained to fulfill legal obligations will not fall within this scope.
- Right to Object to Processing: You may object at any time to the use of your information for marketing purposes.
- Right to Data Portability: You may request to receive your information in a machine-readable format.
To exercise these rights, contact our support team via 24/7 live chat or email us at [email protected].
12. Age Verification and Minor Safety
bb8bd strictly provides services only to those aged 21 and above. We do not intentionally collect or process information from any person under the age of 21.
If information from a minor has been collected inadvertently, it will be deleted immediately upon notification and the associated account will be closed. If a parent or guardian suspects that their child has opened an account on this platform, please contact us without delay.
13. Changes to the Privacy Policy
bb8bd may update this privacy policy as needed. For significant changes, we will:
- Note the update date at the top of the policy.
- Notify users at their registered email address.
- A notification may be displayed upon logging in to the platform.
Continued use of the platform after a change will be taken as your consent to the new policy. We therefore ask that you read any policy change notification carefully.
14. Responsible Gaming and Privacy
We believe that protecting privacy is essential to ensuring safe and responsible gaming. Users' gaming behavior is monitored solely to identify problematic gaming and to provide assistance — this information is not disclosed to third parties.
To learn more about responsible gaming, visit our Responsible Gaming page.
15.Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us:
24/7 Live Chat Support (in Bengali) — from any page on the platform
Our privacy team will generally respond to your request within 2 business days. Complex requests may take a little longer, but we will keep you updated.